How does the Pass Guarantee work?
Some of the subscriptions from Coaching Actuaries come with a Pass Guarantee. Pass Guarantees are included in the Bundles and Adapt subscriptions of 180-days. None of the Adapt subscriptions under 180-days include the Pass Guarantee. Learn products (not within a Bundle) do not have a Pass Guarantee.
If you purchase a subscription that includes one Pass Guarantee, but then sit for the exam and do not pass, we will extend your subscription by the length originally purchased. For example, if you purchase Adapt P (180 day) subscription, but then sit for Exam P and do not pass, we will extend your subscription by 180 days for free once. If you choose an Unlimited subscription, we will extend in increments of 360 days until you take and pass the exam.
In order to apply the Pass Guarantee, we require simple confirmation that you have not yet passed your exam (you can still receive the free extension even if you have not yet taken the exam - see item 1 below). There are three ways you can contact us (firstname.lastname@example.org) to provide this confirmation:
You can forward us your confirmation from SOA that you have registered for another sitting of the exam.
For CBT exams, you can print out your preliminary pass/fail analysis and send a copy of it to us (either a scan or a photo will work).
If results have been released, you can forward us a screenshot of your transcript page from SOA.org, showing you failed your most recent attempt.
As soon as we receive this confirmation, we will extend the expiration date of your subscription. If you did not get a preliminary pass/fail analysis after your sitting (such as for IFM, STAM, LTAM, SRM, and MAS-I), and if registration for your next planned attempt has not been opened yet by the SOA/CAS, contact us and we will make other arrangements to make sure you do not lose any study time.