How do I apply my Pass Guarantee?

Your Pass Guarantee does not need to be applied immediately after your subscription expires. The Pass Guarantee does not expire and can be applied whenever you are ready to study for the exam again.

To apply the Pass Guarantee, please contact [email protected] and include documentation showing you have not yet passed the exam. Documentation includes one of the following: your grade slip from the most recent sitting which shows your name and the sitting date, a screenshot of your SOA transcript page with your name and the current date, or the confirmation of an upcoming sitting with your name included. You do not need to have sat for the exam to apply the Pass Guarantee.

You can also let us know if you want to reset your Earned Level (EL) and keep your Adapt quiz/exam history (Option 1) or Reset your EL and clear your Adapt quiz/exam history (Option 2).