Choosing a Product
- What is Practice?
- What are the differences between the various products?
- Do the online manual and video lessons cover all I need to know for the exam?
- How are the video lessons different from the online manual?
- What are the different subscription lengths?
Making a Purchase
- Am I eligible for the student discount?
- I’ve graduated. Can I still use the student discount?
- How do I get the student discount?
- What enrollment document can I use to get the student discount?
- What do I do if I get an error message at checkout?
Managing and Using Your Account & Course
- What is a Pass Guarantee?
- How do I apply my Pass Guarantee?
- How do I register for another course?
- Why can’t I access my course?
- What is an "Earned Level"™?