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Choosing a Product
What is Adapt? What is Practice?
What are the differences between Adapt, Adapt+Manual, and Adapt+Learn?
Do the online manual and video lessons cover all I need to know for the exam?
How are the video lessons different from the online manual?
What are the different subscription lengths?
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Making a Purchase
Can I use the student discount?
How do I get the student discount?
What enrollment document can I use to get the student discount?
What do I do if I get an error message at checkout?
Why is my credit card being blocked when I try to purchase?
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Managing and Using Your Account & Subscription
What is a Pass Guarantee?
How do I apply my Pass Guarantee?
How do I register for another subscription?
Why can’t I access my subscriptions?
What is an "Earned Level"™?
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All About VEE
Do the VEE Courses have a Pass Guarantee?
Can I pause or extend my VEE subscription?
How do I schedule my final exam?
May I use my own proctor?
How does the study scheduler work?
Where is Adapt®?
What is Mastery Score?
How can I switch between the new platform and the Classic platform?
Who can use my account or subscription?
What am I allowed to do with the videos I download or manual pages that I print?
Can I switch the remainder of my subscription to another exam?
What are the business hours of Coaching Actuaries?
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