Customer Support hours are 8am to 5pm CDT Monday - Friday
When does my subscription begin?
Why is my credit card being blocked when I try to purchase?
How can I upgrade my subscription?
What currency is used for purchases?
How can I get a copy of my receipt?
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What is Coaching Actuaries, and how can it help me pass actuarial exams?
What is Adapt?
Does Adapt+Learn include everything offered by Coaching Actuaries?
What are the different subscription lengths?
Do you offer free trials?
Student Discount Policies
What if an FSA is not available to proctor my VEE exam?
Do you provide custom subscription lengths for your products?
How do I register for another subscription of Coaching Actuaries?
What are the system and browser requirements for the website?
How can I reach a live Customer Support representative?
Why are my subscriptions not showing up?
Should I reset Adapt because I did poorly on an Adapt exam?
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What should I do a few days before the exam?
What are some strategies during the actual exam?
How should I study for the exam?
Where can I learn more about the Actuarial Science industry?
What is an "Earned Level"™?
What are the benefits of Adapt?
How do I customize an Adapt exam?
How do I avoid duplicate questions when taking an exam?
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How can I get the student discount?
Can Student Discounts be combined with other offers?
Who is eligible for Student Discounts?
Pass Guarantee Policies
How does the Pass Guarantee work?
What is the Pass Guarantee?
How do I activate my Pass Guarantee?
Do the VEE courses have a Pass Guarantee?
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Learn Product Questions
How should I use the Online Manual?
Are practice problems included in the Online Manual?
Are the examples in the Online Manual similar to exam problems?
Does the Online Manual cover everything I need to know for the exam?
Can I print the Online Manual or read it offline? If so, how?
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