What should I do when I get an error message?

Here are a few things you can try before contacting us.

  1. Log into CA by typing coachingactuaries.com instead of using a bookmark.

  2. Clear cache: Log out, clear your browser cache of all images, cookies, and temporary internet files, close/relaunch your browser, then log in to CA.

  3. Check your browser. Use the latest two versions of Chrome, Firefox, Edge, and Safari.

  4. Connect to your modem via an Ethernet cable to increase your internet bandwidth.

  5. Use another device to see if that makes a difference.

  6. If you are using a work computer, check if there is a firewall hindering your access.